Effective Date: [7-30-2026]

Welcome to Tonmoyee (“we,” “our,” or “us”), operated by [Insert US Entity Legal Name]. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information You Provide

•       Full name

•       Email address

•       Phone number

•       Billing address

•       Shipping address (street, city, state, ZIP code, country)

•       Measurements and sizing details you provide for made-to-order items

•       Communications you send us (emails, messages, reviews, customer support inquiries)

Order Information

•       Products purchased and order history

•       Transaction details and payment status

•       Shipping and delivery information

Payment Information

Payments are processed through secure third-party payment processors (such as Shopify Payments and PayPal). Tonmoyee does not store your complete credit card, debit card, or bank account credentials on its servers. Payment processors handle your payment data in accordance with their own privacy policies and applicable payment card industry (PCI-DSS) standards.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

•       IP address and approximate location

•       Browser type and operating system

•       Device type and identifiers

•       Language preferences

•       Pages viewed, links clicked, and website usage data

•       Referral URLs and date/time of visit

2. How We Use Your Information

We use your information to:

•       Process and fulfill your orders, including crafting made-to-order items.

•       Deliver products to your specified address.

•       Verify payments and help prevent fraud.

•       Provide customer support and respond to your inquiries.

•       Send order confirmations, crafting updates, and shipping notifications.

•       Improve our website, products, and services.

•       Personalize your shopping experience.

•       Monitor website performance and analytics.

•       Send marketing communications with your consent or as permitted by law.

•       Comply with applicable legal and regulatory obligations.

3. Marketing Communications

With your consent or where permitted by applicable law (including the CAN-SPAM Act and, for text messages, the Telephone Consumer Protection Act), we may send you promotional emails, SMS messages, new product announcements, sale alerts, exclusive offers, and newsletters. You may opt out of marketing communications at any time by following the unsubscribe instructions in the message (or replying STOP to SMS messages) or by contacting us directly. Opting out of marketing does not affect transactional communications about your orders.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, keep your shopping cart active, improve website performance, analyze visitor behavior, and measure advertising effectiveness. You may disable cookies through your browser settings; however, some website features may not function properly. Our website may not respond to “Do Not Track” browser signals; where required by applicable state law, we honor opt-out preference signals such as the Global Privacy Control (GPC).

5. How We Share Information

We do not sell your personal information for money. We may share your information with trusted third parties only as described below:

•       Service providers: payment processors, courier and logistics partners, website and hosting providers (including our e-commerce platform), analytics providers, advertising and marketing platforms, customer support tools, and email/SMS service providers, in each case only as necessary to perform services on our behalf.

•       Legal compliance: to comply with applicable laws, respond to lawful requests from government or regulatory authorities, or protect the rights, property, or safety of Tonmoyee, our customers, or others.

•       Business transfers: in connection with a merger, acquisition, restructuring, or sale of business assets.

Some sharing with advertising and analytics partners (for example, for targeted advertising) may be considered a “sale” or “sharing” of personal information under certain state privacy laws. Where applicable, you may opt out as described in Section 8.

6. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as reasonably necessary to complete your transactions, provide customer support, maintain business records, comply with tax, accounting, legal, and regulatory requirements, resolve disputes, and enforce our agreements. When your information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your US State Privacy Rights

Depending on your state of residence (including California, Colorado, Connecticut, Delaware, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia, among others), you may have some or all of the following rights with respect to your personal information:

•       Right to know/access: request confirmation of whether we process your personal information and access a copy of it.

•       Right to correct: request correction of inaccurate or incomplete personal information.

•       Right to delete: request deletion of your personal information, subject to legal exceptions.

•       Right to portability: receive a copy of your personal information in a portable format.

•       Right to opt out: opt out of the “sale” or “sharing” of personal information and of targeted advertising.

•       Right to non-discrimination: we will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us using the details in Section 13, with the subject line “Privacy Request.” We may need to verify your identity before fulfilling your request, and we will respond within the timeframe required by applicable law. Where applicable, you may also designate an authorized agent to submit requests on your behalf, and if we decline a request, you may have the right to appeal our decision by contacting us again.

Notice to California Residents

If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) provides you the rights described above. The categories of personal information we collect are described in Section 1; the purposes are described in Section 2; and the categories of third parties with whom we share information are described in Section 5. We do not knowingly collect or sell the personal information of consumers under 16 years of age. California's “Shine the Light” law also permits California residents to request certain information regarding disclosure of personal information to third parties for their direct marketing purposes; as stated above, we do not disclose personal information to third parties for their own direct marketing purposes.

9. Children's Privacy

Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13, in accordance with the Children's Online Privacy Protection Act (COPPA). If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take reasonable steps to delete it promptly. Purchases may only be made by individuals aged 18 or older, as set out in our Terms & Conditions.

10. International Data Transfers

We are a US-based business with production operations in Bangladesh. Your information may be processed and stored in the United States and, where necessary to fulfill your order (for example, sharing your name, shipping address, and measurements with our atelier and courier partners), in Bangladesh or other countries. These countries may have data protection laws different from those of your state or country of residence. We take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy wherever it is processed.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review the privacy policies of any external sites you visit.

12. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will become effective upon publication on this page, and the “Effective Date” above will be updated accordingly. For material changes, we will provide notice as required by applicable law. Your continued use of our website after any changes are posted constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us: at tmokaddes@gmail.com